Privacy policy
Your personal privacy is important to us, and you should always feel completely secure and informed about what happens and what is recorded when you provide us with your personal data.
Any type of information directly or indirectly related to a living individual is considered personal data. We handle this data in accordance with applicable legislation, and with this Privacy Policy, we aim to demonstrate how we manage your personal information.
This Privacy Policy applies when we, Grip4days, legally known as JPL Motion AB, 559176-8113, provide services and products in connection with your purchase, during service inquiries, other forms of contact with us, and when you visit our website.
The data controller for the processing of your personal data is JPL Motion AB, 559176-8113.
We are responsible for ensuring that your personal data is processed in accordance with applicable laws.
When is your data processed
In order for you to visit our website, purchase our goods or services, track incoming deliveries, or contact us for support or information, we must collect and process personal data about you.
We also collect and update your address information through third-party services for address updates.
The information collected from you during purchases, bookings, and monitoring of goods is necessary for you to enter into agreements with us and for us to provide our services and offers.
Why do we process this data
We process your data for the following purposes:
- To fulfill our agreements with you as a customer, such as completing purchases, sending out goods, invoicing, and processing payments, as well as providing support.
- To provide customer service, respond to inquiries, and correct incorrect information.
- To manage the customer relationship and provide our services.
- To offer relevant information and customized offers in newsletters and on the web.
- To improve our customer offering, such as developing services, products, and features.
- To comply with applicable laws, such as accounting laws, distance selling laws, consumer purchasing laws, etc.
What data do we store?
The data stored in our database includes:
- First and last name
- Personal identification number, organization number
- Address
- Email address
- Phone number
- Payment information
- Customer number
- IP address and information about your use of our website
To administer and manage our purchases, and deliver our orders, we save the following data in the customer register:
- Name, address, personal identification number, organization number, phone number, and email
- Geographic information
- IP address, device information, login information
Legal basis for storage: Sales terms and conditions.
Storage period: two years after your last purchase.
For support and handling of potential complaints, we save the following data in the order register
- Name, address, phone number, and email
- Geographic information
- IP address, device information
- Payment reference
- Purchased items
Legal basis for storage: Consumer purchasing laws, distance selling laws.
Storage period: three years after your last purchase.
To ensure compliance with legal requirements, such as accounting laws, we save the following data in the order register:
- Name, address, phone number, and email
- Geographic information
- IP address, device information
- Payment reference
- Purchased items
Legal basis for storage: Accounting laws.
Storage period: as long as we are obliged to keep the information under applicable law.
For marketing our goods and services via email, we save the following data in the customer register/newsletter register:
- Name, address, phone number, and email
- Geographic information
Legal basis for storage: Balancing of interests.
Storage period: two years after your last purchase.
To allow you to monitor when a product is back in stock, we save the following data in the monitoring register:
Legal basis for storage: Balancing of interests.
Storage period: until the product is back in stock.
To enable you to retrieve an abandoned shopping cart and easily make a purchase if you leave the checkout, we save the following data in the preorder register:
- Items you added to the shopping cart
Legal basis for storage: Balancing of interests.
Storage period: 3 months.
How is your data protected
When you provide us with your personal data, you can be sure that:
- No unauthorized individuals have access to your personal data.
- We do not lend, rent, lease, or sell any personal data to other companies or individuals.
- We have implemented the necessary technical security measures to protect your personal data from unauthorized access, alteration, or deletion.
Who can access your data
We may disclose your data to third parties to fulfill our commitment to you as a customer. For example, to payment service providers, warehouse management companies, shipping companies, and communication services.
We may also disclose your data to companies providing address update services to ensure we have the correct address information for you.
Furthermore, personal data may be disclosed by us if it is necessary to comply with applicable legal requirements or demands from authorities, to safeguard our legal interests, or to detect, prevent, or address fraud and other security or technical issues.
Your rights
You have the right, upon a written signed application to us, to know what personal data we have stored about you and how we process it - a so-called record extract.
You have the right to correct any personal data we process about you.
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements that prevent us from immediately deleting your personal data, such as accounting and tax legislation. In such cases, we will cease processing for purposes other than compliance with the law.
You have the right to data portability. This means that under certain conditions, you have the right to receive and transfer your personal data in a structured, commonly used, and machine-readable format to another data controller.
You have the right to object to the processing of personal data based on a balancing of interests. If you object to such processing, we will only continue processing if there are legitimate reasons that outweigh your interests.
If you do not want us to process your personal data for direct marketing purposes, you have the right to object at any time. Once we have received your objection, we will cease processing your personal data for such marketing purposes.
Please contact the following email address for such matters:
info@grip4days.se
You also have the right to lodge any complaints regarding the processing of your personal data to the Data Inspectorate. The Data Inspectorate is responsible for supervising the application of the legislation, and anyone who believes that a company is handling personal data incorrectly can file a complaint with the Data Inspectorate.
Changes to the privacy policy
We may make changes to our privacy policy. The latest version of the privacy policy is always available on our website. For updates that are of crucial importance for our processing of personal data (e.g., changes to specified purposes or categories of personal data) or updates that are not crucial but may significantly impact you, we will provide information on our website and via email (if you have provided an email) well before the updates take effect. When we make information about updates available, we will also explain the meaning of the updates and how they may affect you.